Quinta Real Oaxaca

The staff was terrific, the customer service, the breakfast offerings, the grounds of the property were beautiful and well preserved, the refreshing mecalina tamarindo cocktails at the bar, and the seamless check-in and check-out process. I have raved about the hotel since my return to LA, and I plan to stay at this hotel for future stays.

We'd been in Mexico for just under 3.5 weeks, with one week left before heading home, and decided on an impromptu trip to Oaxaca. I bought our plane tickets on April 20th for departure from Mexico City on the 21st; scheduled a taxi to take us to Benito Juárez from Toluca; and away we went. I looked for a hotel and decided on 2 rooms for 4 nights and 3 days at Quinta Real for our family of five. We arrived late Monday night and checked in with Miguel. His excellent customer service set the tone for the duration of our stay. To my credit union's credit, it is very diligent and protective of my funds, particularly during travels abroad. However, due to their overprotectiveness something prevented my ability to pay when we arrived. This was frustrating and a bit embarrassing. Miguel arranged a solution and accommodated us nonetheless. The following day the issue was resolved and we paid in full. Each ensuing morning, day, and night was characterized by this same degree of congeniality and service. Though we didn't partake of their dining/entertainment or pool, we thoroughly enjoyed our comfortable rooms, room service, and breakfast. After our daily explorations we were always sure to come back to clean rooms. We also appreciated the central location and their recommendation of an excellent personal driver (Marco of Tours con Marco). This is a top notch establishment and their staff goes the extra mile. There is nothing pretentious about Quinta Real and it was well worth the cost. Great place and great people. We'll be back.

Beautiful old historic building full of charm with excellent staff.

Amazing property, beautiful gardens and common areas. Staff is kind and willing to help. Excellent location, not sure you can get better than that to explore Oaxaca. Overall feeling like you a travelling back in days, even the breakfast transforms you to the medieval days .

From the moment we entered, the staff was on point! We were greeted and welcomed warmly. Over the course of our stay they (primarily “Marco”) provided suggestions for tours and other activities and also helped us make dining reservations to some of the best restaurants in Oaxaca. The pool area was a wonderful place to relax after exploring the city and the grounds themselves were exceptional. La Quinta Real is truly an Oaxacan oasis! We can’t wait to visit again and will highly recommend to our friends.